At Quillari Tours we respect your privacy and protect the personal data you share with us when booking a tour or contacting us. This policy explains what data we collect, how we use it, and how you can exercise your rights.
Legal framework
This policy is governed by Peru’s Law N° 29733, Personal Data Protection Law, and its regulations approved by Supreme Decree N° 003-2013-JUS.
Data we collect
- Full name, email address, and contact phone number
- Passport or national ID number, required for tour bookings and ticket procedures (Machu Picchu, train, etc.)
- Payment information, processed directly by our payment gateway (WeTravel or similar); we do not store card numbers on our servers
- Website browsing data (cookies, IP address) for statistical purposes
Purpose of processing
- Manage your booking and coordinate the tour you purchased
- Communicate with you before, during, and after your trip
- Process entrance tickets requiring identity data (Machu Picchu, trains)
- Send promotional information, only if you gave us your consent
Legal basis
We process your data based on your consent and on the performance of the tourism services contract you accept when booking.
Third parties with access to your data
We share strictly necessary data with payment gateways, transport providers, hotels, and entities that issue tickets (for example, Machu Picchu and trains), solely to fulfill the service you booked.
Your rights
You may request access, rectification, cancellation, or objection regarding the processing of your personal data by writing to us through our Contact page.
Data retention
We retain your data for as long as our business relationship lasts and for the legal period applicable for accounting and tax purposes.
Changes to this policy
We may update this policy to reflect legal or operational changes. The date of the last update is shown at the bottom of this page.
Last updated: July 2026.
